Privacy Policy

This Privacy Policy ("Policy") explains how Northlane ("Northlane", "we", "us", "our") collects, uses, and protects information when you visit our website, request a consultation, or engage our services. By using our website or services, you agree to the practices described in this Policy. If you do not agree, please do not use our website or services.

Information We Collect

We collect information you provide directly to us, such as your name, business, email address, phone number, and any details you share through our contact forms, sales conversations, or services agreements. We also automatically collect limited technical information, such as your IP address, browser type, and usage data, through cookies and similar technologies when you visit our website.

How We Use Information

We use the information we collect to respond to your inquiries, deliver and improve our services, send relevant communications, process payments, maintain security, and comply with our legal obligations. We do not use your information for purposes that are incompatible with those described in this Policy without your consent.

Cookies & Analytics

We use cookies and analytics tools, such as Google Analytics, to understand how visitors interact with our website and to improve performance and content. You can control cookies through your browser settings, though disabling them may affect how the website functions.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as hosting, analytics, and payment processors, subject to confidentiality obligations. We may also disclose information when required by law or to protect our rights, users, or the public.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to opt out of certain communications. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

Third-Party Links

Our website may contain links to third-party websites and tools that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy practices before providing them with your information.

Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after changes take effect constitutes acceptance of the updated Policy.

Contact

Questions about this Policy or your information? Reach us at support@hirenorthlane.com.