Sign More Cases Without Spending Your Day On Admin
Get a dedicated specialist to handle intake, client communication, case coordination, and document support, so you can focus on billable work and growing your firm.
The cases are there. The follow-through isn't.
Law firms run on speed, consistency, and trust. Admin bottlenecks are what keep attorneys stuck instead of billing.
Intake calls go unanswered
Potential clients call once and move on to the next firm. Every missed call is a signed case you never had.
Clients wait too long for updates
Attorneys are in court or deep in briefs while clients sit in the dark. Silence erodes trust and drives bad reviews.
Case files fall behind
Medical records, discovery requests, and filing deadlines pile up while billable work takes priority.
Deadlines slip through the cracks
Court dates, statute limitations, and filing windows are easy to miss when your team is stretched thin.
Billing and collections lag
Work gets done but invoices go out late and balances sit uncollected, tightening cash flow month after month.
Attorneys are the bottleneck
Every intake call, status update, and admin task runs through you, so the moment caseload grows, everything stalls.
Every missed call, delayed update, or missed deadline can cost you a case. Northlane gives you a dedicated operations partner so your team can focus on practicing law instead of chasing administrative work.
Turn intake and admin into signed cases and billable hours
A trained specialist who responds fast, keeps cases organized, and keeps clients informed.
Client Intake & Lead Conversion
We answer every inquiry, qualify leads, collect case details, and book consultations so more callers become signed clients.
Client Communication & Updates
We handle calls, emails, and portal messages with your scripts, keeping clients informed and routing urgent matters to the right attorney.
Case Management Support
We track case status, update matter files, coordinate with opposing counsel, and keep every open case moving on schedule.
Document Preparation & Filing
We draft routine documents from your templates, organize exhibits, prepare filing packets, and manage e-filing submissions.
Calendar & Deadline Tracking
We manage court dates, depositions, filing deadlines, and statute-of-limitations alerts so nothing critical gets missed.
Billing & Collections Follow-Up
We support time entry cleanup, invoice preparation, payment posting, and client balance follow-up so revenue does not stall.
CRM & Practice Management Updates
We keep Clio, MyCase, PracticePanther, or your CRM current: contacts, matter notes, tasks, and pipeline stages updated daily.
Records & Discovery Coordination
We request medical records, police reports, and discovery materials, then follow up until documents are in the file.
Legal Administrative Support
We handle inbox triage, file organization, task queues, and day-to-day firm admin so attorneys spend time on billable case work instead of paperwork.
Track everything your team is doing, in one place
Every client gets a dedicated dashboard to see tasks, leads, hours, and performance in real time, so you always know exactly what your specialist is working on.
- Followed up with 12 new leads
- Booked 6 appointments
- Updated 40 CRM records
- Sent weekly performance report
- Resolved 9 client requests
Built for legal
Dedicated support tailored to how law firms and legal teams actually run.
More time on cases, less time on admin
Get a dedicated specialist who plugs into your firm, handles intake and client communication, and keeps every matter moving, without the cost and commitment of an in-house hire.
- Trained for legal ops: intake, case coordination, document prep, and client communication
- Works in the practice management and CRM tools you already use
- A fraction of the cost of a full-time in-house hire
- Onboarding in 1-4 weeks depending on workflow complexity
From first call to onboarded in weeks
A simple onboarding process built around how law firms actually run.
Discovery Call
We learn about your practice areas, caseload, and where intake, admin, and client communication are breaking down.
Talent Matching
We match you with a specialist trained for legal workflows and client-facing support.
Onboarding
We learn your practice management system, intake scripts, and processes in 1-4 weeks, depending on complexity.
Scale
Add seats as caseload grows and your firm expands.
Frequently asked questions
The details law firms ask us most before getting started.
Ready to sign more of the leads you already have?
Book a discovery call and learn how Northlane handles intake, keeps clients informed, and keeps your cases moving.